Privacy Policy
Last Updated: October 27, 2025
1. Introduction
Karma Merchant Brokers ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name and contact information (email, phone number, address)
- Business information (business name, type, tax ID)
- Financial information required for merchant account setup
- Information you provide when you contact us or request a quote
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device and operating system information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your merchant account applications
- Communicate with you about our services, including responding to inquiries
- Send you marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
- Analyze website usage to improve user experience
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Payment processors and banking partners to facilitate merchant services
- Service providers who assist with our business operations
- Legal authorities when required by law or to protect our rights
- Business transfers in connection with a merger, sale, or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Object to certain processing of your information
- Request a copy of your data in a portable format
To exercise these rights, please contact us at 888-722-5914 or through our contact form.
7. HIPAA Compliance
For healthcare clients, our CRM and payment processing systems are HIPAA-compliant. We maintain appropriate safeguards to protect protected health information (PHI) and comply with all applicable healthcare privacy regulations.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: